Shipping policy

MADE-TO-ORDER & SHIPPING POLICY

Last updated: 19 September 2026

MADE ESPECIALLY FOR YOU

Every Atmosfae product is currently made to order. This helps us create thoughtfully, reduce unnecessary waste and offer original artwork across a beautifully varied collection.

Please allow approximately 2–3 weeks for your order to be produced before it is dispatched. This production period is separate from the shipping time shown at checkout.

Some pieces may be completed sooner, while particularly busy periods, supplier interruptions or unexpected production issues may occasionally require additional time. We will contact you if a significant delay affects your order.

SHIPPING TIMEFRAMES

Once your order has been completed and dispatched, you will receive a shipping confirmation email with tracking information where available.

All delivery dates and transit times are estimates rather than guarantees. Postal delays, extreme weather, customs processing and other circumstances outside Atmosfae’s control may affect delivery.

SEPARATE PACKAGES

Atmosfae works with carefully selected production partners to create different products. If your order contains multiple items, they may be made at different locations and arrive in separate packages.

You will not be charged additional shipping after checkout simply because an order is divided into multiple shipments.

DELIVERY DETAILS

Please check your name, delivery address and contact details carefully before completing your purchase.

If you notice an error, contact nikimanidakis@gmail.com immediately. We cannot guarantee that an address can be changed once production or shipping has begun.

Atmosfae is not responsible for an order delivered to an address entered incorrectly by the customer. Additional production or redelivery costs may apply.

LOST OR DELAYED ORDERS

If tracking shows no movement for an unusual period or your order appears to be lost, please contact us at nikimanidakis@gmail.com with your order number so we can investigate with the relevant carrier or production partner.

INTERNATIONAL ORDERS

International customers are responsible for any customs duties, import taxes or handling charges imposed by their destination country. These charges are not included in the product or shipping price unless expressly stated at checkout.

REFUSED OR UNCOLLECTED DELIVERIES

Customers are responsible for monitoring tracking and collecting parcels where required. Additional postage or production charges may apply when an order is returned because it was refused, unclaimed or addressed incorrectly.